Posts tagged with ""
A practice-operations guide to telehealth: the scheduling and staffing gains, the vendor and BAA exposure they create, and the coding documentation and records-request workflows your team owns.
Carl B. Johnson
Telehealth CPT codes sit at the intersection of your revenue cycle and your privacy program. Here's how to assign ownership, document code selection, and close the vendor gaps that virtual visits open up.
Carl B. Johnson
Three vendors say "telehealth," two say "telemedicine," and your BAA covers "video visits." Here's how the distinction actually affects your vendor inventory, coding documentation, and records requests.
Carl B. Johnson
Audio-only visits generate a coding decision, a documentation trail, and a vendor problem all at once. Here is how practice administrators handle all three without guessing.
Carl B. Johnson
A practice-operations guide to running Anthem telehealth visits: eligibility verification, documentation habits that survive an audit, platform BAAs, and how virtual visit records get handled in a right-of-access request.
Carl B. Johnson
Modifier 93 tells payers a service happened over the phone. It also tells auditors exactly where to look — and quietly makes your VoIP system a business associate. Here's the operational workflow.
Carl B. Johnson
A practice-operations guide to running Aetna telehealth visits: eligibility verification, how staff document code selection, platform vendor agreements, and what happens when a patient requests the video-visit record.
Carl B. Johnson
The COVID-era telehealth enforcement discretion ended in 2023. Here's what your practice owes now — vendor agreements, risk analysis entries, remote workforce controls, and the evidence an OCR investigator will actually ask to see.
Carl B. Johnson
The COVID-era enforcement discretion for telehealth ended in August 2023. Here is what actually makes a video platform defensible in 2026: the BAA, the configuration settings, and the documentation your privacy officer signs.
Carl B. Johnson