Posts tagged with ""
A practical walkthrough of the intake fields, consent documents, vendor agreements, and records routing behind a chronic-care telehealth follow-up — written for the administrator who owns the paperwork, not the prescription.
Carl B. Johnson
A lab-review telehealth visit touches five data paths, four of them outside your walls. Here's the intake, consent, vendor, and records workflow that keeps a subclinical hypothyroidism encounter from becoming a privacy incident.
Carl B. Johnson
Telehealth codes touch four systems and at least three vendors before a claim leaves your building. Here's how administrators assign place of service, modifiers, and documentation duties — and where the privacy exposure hides.
Carl B. Johnson
A practice-operations walkthrough of online digital E/M billing: what the 99421 CPT code description covers, how to log cumulative time defensibly, and the portal vendor and records-access obligations that come attached.
Carl B. Johnson
CPT 99423 pays for patient-initiated portal work, but only if your practice can prove consent, cumulative time, and a seven-day window. Here is the administrative workflow — plus the records and vendor obligations that come attached.
Carl B. Johnson
CPT deleted the telephone E/M family after 2024, but 99443 claims still surface in audits, appeals, and records requests. Here's how practice administrators handle the documentation, call recordings, and vendor exposure that come with them.
Carl B. Johnson
The 2025 CPT telemedicine code family split Medicare from commercial payers and quietly expanded your vendor footprint. Here's the operational cleanup, the modifier mapping, and the BAA gaps that follow.
Carl B. Johnson
CPT 98008 is one of the audio-only telemedicine E/M codes. This guide covers the documentation fields your template needs, the payer verification step most practices skip, and the telephony vendor BAAs that audio-only visits quietly create.
Carl B. Johnson
An operations guide to CPT 98014 and the rest of the audio-only telemedicine E/M family: what your documentation has to capture, why Medicare claims may not use these codes at all, and which vendors just became business associates.
Carl B. Johnson
Telehealth and telemedicine are not interchangeable words on a claim form, in a policy manual, or on a vendor list. Here's how the distinction changes your billing documentation, your BAA inventory, and your records-request workflow.
Carl B. Johnson